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Report: #303771

Complaint Review: JPMorgan Chase Bank, N.A. - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Plainwell Michigan
  • JPMorgan Chase Bank, N.A. 1111 Polaris Pkwy Columbus, Ohio U.S.A.

JPMorgan Chase Bank, N.A. Talked with chase about refinancing, I decided to wait and they put it through anyway Columbus Ohio

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Called Chase bank about refinancing our loan with them, and went over everything, I was told at first the fees were $395.00. After hanging up, I called write back and asked how much the total fees were and he said $1,450.
I then said I wanted to wait until Monday, (this was on a friday). I then called write back again and said I wanted to check a few other banks first.

Called again on Monday and left a message, "Do not put the refinance through until you hear from me". Tuesday get a call from the appraisal company wanting to come and appraise the house, I tell them I cancelled the refinance. Call a supervisor on Tuesday at Chase, tell him I do not want to go through with this refinance.

Call again on Wednesday, Chase will not answer, I am on hold for 23 minutes. Finally call Devin (the one I was dealing with) and he will not answer also. Leave another message, I do not want to refinance at this time! Do not move forward unless you hear from me.
Sat. receive paperwork in the mail from chase. $395.00 is withdrawn from our bank account!

Laurie
Plainwell, Michigan
U.S.A.

This report was posted on Ripoff Report on 01/27/2008 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jpmorgan-chase-bank-na/columbus-ohio-43240/jpmorgan-chase-bank-na-talked-with-chase-about-refinancing-i-decided-to-wait-and-they-303771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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