JPMorgan Chase Bank, N.A. Mutual Funds, Trade desk gentleman. San Antonio Texas

I called the trade  desk to sell some of my mutual funds, spoke to a gentleman and he said i need to change my account number by a certain time and date in which i did , two days before the date he had told me. He had said the the moneys would be in my account on Saturday morning. I had counted on the funds being in my account because i had checks coming in for payment. There was no money put into my account as he had said and therefore i was charged severial insufficient fund fees. I know our conversation was taped, but it did me no good, the bank took the money out of my account ever though i was not at fault. All i did was follow instruction from the gentleman at the trade desk and made to pay for what he did not do, get the funds into my account as he said they would be. I should not have had to pay for his mistake.