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Report: #508313

Complaint Review: Jupiter Jack - Internet New Jersey

  • Submitted:
  • Updated:
  • Reported By: cmdcwc — naples Florida USA
  • Author Not Confirmed What's this?
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  • Jupiter Jack One TeleBrands Plaza Internet, New Jersey United States of America

Jupiter Jack Telebrand Additional charges charged to my card AFTER I printed out my Order is Complete Internet, New Jersey

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After I flipped when I received my "Thank you for your Order," and saw that my subtotal was $163.84 plus $65.86 in shipping, and had ordered 8 sets of Lithium batteries and 6 Jupiter Jacks, for a total of $229.70, I tracked my offer to find that what I was actually charged was $259.68...not what is printed on my Thank you for your Order form. It shows that my payment is $0, and my remaining balance is $259.68, which leads me to believe I may be charged 259.68 x 2. My credit card HAS already been charged. We called Telebrand today, were transferred 3xs to a busy signal. The 4th time, someone told my husband that the order would be cancelled but we had to call back tomorrow for confirmation. I have filed a Better Business Bureau complaint in Trenton New Jersey and will be calling my credit card tomorrow to have this charge removed (hopefully.) I order online all the time. Every company always gives you the option of deleting something that has been added to your "shoppiing bag." With this company, you didn't know what you had purchased until your order was finalized. No backing out. No way I ordered 8 sets of batteries and 6 Jupiter Jacks. I would have physically had to use the "Select" and change from "1" to "8."

This report was posted on Ripoff Report on 10/12/2009 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jupiter-jack/internet-new-jersey-07004/jupiter-jack-telebrand-additional-charges-charged-to-my-card-after-i-printed-out-my-order-508313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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