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Report: #484046

Complaint Review: Jupiter Jack - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: Papagayo — Temecula California USA
  • Author Confirmed What's this?
  • Why?
  • Jupiter Jack www.jupiterjack.com Van Nuys, California United States of America

Jupiter Jack Deceptive Advertisement and Sales Practices Temecula, California

* : Remember...?

* : Remember...?

* : Does that thing even work???

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Ordered a device called Jupiter Jack from a TV promotional advertisement. The offer was for 1 Unit priced at $19.99 with and option to upgrade it with a better battery for an additional $9.99 plus a shipping cost. When called to place the order the phone automatic system stated that if you order 1 unit the 2nd unit would be FREE and that you additional units at the same price ($19.99) plus upgrade, plus S&H.


I received the 2 units (one FREE); however the invoice reflected 1 unit at the update price of $29.98 plus a shipping charge of $6.99. In addition there were 3 additional shipping charges of $6.99 each and $9.99 for upgrade on the second unit. Neither the phone automatic system nor the TV advertisement stated that there would be any additional charges for the 2nd unit or additional shipping charges for EACH unit listed in the invoice.


The package received was 6 x 7 x 2 wit a total weight of 12 OZ; it was mailed via USPS from Van Nuys, CA to Temecula, CA via Standard priority mail and the total shipping cost added to a whopping $27.96.


 I contacted the supplier regarding the extra charges and shipping cost and after talking to a manager I was offered $10 credit from the total invoice of $73.56.  The total extra charges were for $30.96. Furthermore, the total tax amount was for $5.63 which was calculated on the merchandise price and the shipping charges.

This report was posted on Ripoff Report on 08/22/2009 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jupiter-jack/van-nuys-california-91406/jupiter-jack-deceptive-advertisement-and-sales-practices-temecula-california-484046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3

Remember...?

AUTHOR: ReactorCore - (Canada)

POSTED: Monday, August 24, 2009

Remember "Mr. Microphone", Ronny?

Same basic theory with the Jupiter Jack and a number of other devices that are designed to make cell phones "hands free" in the car. The FM freq used will be either very high or very low on the dial, so the chances of crosstalk or interference from a transmission from a tower are slimmer, but I'd say not 100% impossible.

As far as the safety angle goes, if someone is prone to listening to FM in the first place, then it's easy enough to set a station preset just for the Jack, making switching over a one press operation.. Call comes in, hit the preset, and technically you're good to go.

Function switching would be a tad more involved, but in most car systems nowadays, it's another one touch operation, so in the best of worlds, you'd be listening to the CD, with the FM function already set on the Jack's freq, and you'd just switch over when the call came in.

However...

FM being what it is, there's always the possibility of interference of some kind and what jumps forth in my mind is electronic eavesdropping. Anything operating on on open freq like FM is just begging to be listened in on.

Further, we all know that there are people who simply cannot walk and chew gum at the same time without their heads exploding. Sadly, these are the people who will be MOST inclined to try to multitask behind the wheel. These are the same people who cause fatalities and ruin it for those who are willing to go to a liquidation site and pay $20 for a Bluetooth device or a wired headset, because the law will move in and prohibit the use of any mobile device behind the wheel at any time.

I can get a middle of the road Motorola headset (I have the 505 model) at a liquidation type outlet here for a mere $18 that does what I need it to.

And I won't get shafted on shipping charges, etc. Hell, I should set up an eBay account just to resell these things. Anyway...

Overall, I wouldn't buy a device like the Jupiter Jack. Period. It's insecure, the technology driving it is, at best, antiquated and there are better options for about the same price. If it works, I'd guess it does so poorly.

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#2

Remember...?

AUTHOR: ReactorCore - (Canada)

POSTED: Monday, August 24, 2009

Remember "Mr. Microphone", Ronny?

Same basic theory with the Jupiter Jack and a number of other devices that are designed to make cell phones "hands free" in the car. The FM freq used will be either very high or very low on the dial, so the chances of crosstalk or interference from a transmission from a tower are slimmer, but I'd say not 100% impossible.

As far as the safety angle goes, if someone is prone to listening to FM in the first place, then it's easy enough to set a station preset just for the Jack, making switching over a one press operation.. Call comes in, hit the preset, and technically you're good to go.

Function switching would be a tad more involved, but in most car systems nowadays, it's another one touch operation, so in the best of worlds, you'd be listening to the CD, with the FM function already set on the Jack's freq, and you'd just switch over when the call came in.

However...

FM being what it is, there's always the possibility of interference of some kind and what jumps forth in my mind is electronic eavesdropping. Anything operating on on open freq like FM is just begging to be listened in on.

Further, we all know that there are people who simply cannot walk and chew gum at the same time without their heads exploding. Sadly, these are the people who will be MOST inclined to try to multitask behind the wheel. These are the same people who cause fatalities and ruin it for those who are willing to go to a liquidation site and pay $20 for a Bluetooth device or a wired headset, because the law will move in and prohibit the use of any mobile device behind the wheel at any time.

I can get a middle of the road Motorola headset (I have the 505 model) at a liquidation type outlet here for a mere $18 that does what I need it to.

And I won't get shafted on shipping charges, etc. Hell, I should set up an eBay account just to resell these things. Anyway...

Overall, I wouldn't buy a device like the Jupiter Jack. Period. It's insecure, the technology driving it is, at best, antiquated and there are better options for about the same price. If it works, I'd guess it does so poorly.

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#1

Does that thing even work???

AUTHOR: Ronny g - (U.S.A.)

POSTED: Monday, August 24, 2009

I am in the electronics business and have my doubts about the claim Jupiter jack makes.."any phone, any car". How is that possible?

My phone does not have a plug or a USB for hands free. And the unit transmits on FM. Not only should the performance be extremely poor if it works at all..but when a call comes in while you are driving and lets say was not on the proper station for the Jupiter jack..so while you are driving you have to press the phone to answer..then mess with the radio and switch from AM to FM...or switch FM stations..are switch from CD to FM..

I don't know..it seems very unsafe to me.

Does the thing work at all?

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