Report: #612075

Complaint Review: Just Host - Internet

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Wed, June 09, 2010
Updated: Wed, June 09, 2010
Reported By: Raymond — Clayton North Carolina United States of America

Author Not Confirmed

Why?

Just Host 111 East Broadway, Suite 210 Internet United States of America

Phone: 888-755-7585
Web: www.justhost.com
Category: Web Hosting

Just Host www.justhost.com Worst Hosting Ever!!! Internet

*Author of original report: Worst hosting ever!

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Now let me tell you about the last straw that has really set me off. I just got charged once again for something that I did not authorize. I am set up on a monthly plan of only $7.95. On 06/09/2010 they decided that they were going to take out $68.00 from my bank account. So as expected, I called to discuss this with them (I'm sorry EMAILED them, they will not discuss or offer support for anything over the phone). Which makes it very difficult because you have to send three emails just to get your point across because it appears as though they don't speak English fluently and will respond with answers to questions that you did not even ask. Anyway they said in response "I can confirm that this is for the renewal of the Search Engine Submission and also for your website as you are on a monthly account and these are renewed annually." First off, their "Search Engine Optimization" is a joke. They claim to submit you to all the popular search engines, I will tell you this is impossible and I never saw any search engine pick me up due to their submission. Big time search engines like Google will only find you after they crawl the web. Second off, how can I be on a monthly account and be renewed annually. Boy that makes a lot of sense. The bottom line is that I NEVER authorized an annual renewal of ANYTHING. They claim that I did. So I asked them to prove it, of course they couldn't . Anyway they refuse to refund any money and claim that they can't. Well lets skip back about a year ago when they ignorantly charged me for a feature called "Visitors 2 You". I emailed support about this issue and they corrected the charges, well kudos to you Just Host. looks like you just pick and choose which issues you want to correct. They claim to give you a domain free for life but then you have to renew it every year. What is the problem with that. Maybe I am the only one who sees it. On another not don't try to cancel for god sakes, they give you the run around and try to avoid canceling your service. I have ask to be cancelled now several times and they make you pull teeth to get it done. Best bet is to just stay away from this company, they suck.

This report was posted on Ripoff Report on 06/09/2010 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-host/internet/just-host-wwwjusthostcom-worst-hosting-ever-internet-612075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Just Host

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

Worst hosting ever!

AUTHOR: Raymond - (United States of America)

SUBMITTED: Wednesday, June 09, 2010

POSTED: Wednesday, June 09, 2010

I would advise anybody looking for a web hosting company to steer very far away from Just Host.com They claim to have the best support system available, I assure you this is false. If you can even get someone to email you back that has a decent knowledge of the English language and can write with legible grammar, then you might want to buy a lottery ticket because you are very lucky. I, very ignorantly, have been with Just Host for a year and I am just now finally giving up on them. This is after numerous support issues that NOT ONE of their specialist were able to assist with, numerous unauthorized charges being billed directly to my credit card, and extended amounts of downtime resulting in loss of my customer base. Now let me tell you about the last straw that has really set me off. I just got charged once again for something that I did not authorize. I am set up on a monthly plan of only $7.95. On 06/09/2010 they decided that they were going to take out $68.00 from my bank account. So as expected, I called to discuss this with them (I'm sorry EMAILED them, they will not discuss or offer support for anything over the phone). Which makes it very difficult because you have to send three emails just to get your point across because it appears as though they don't speak English fluently and will respond with answers to questions that you did not even ask. Anyway they said in response " I can confirm that this is for the renewal of the Search Engine Submission and also for your website as you are on a monthly account and these are renewed annually." First off, their "Search Engine Optimization" is a joke. They claim to submit you to all the popular search engines, I will tell you this is impossible and I never saw any search engine pick me up due to their submission. Big time search engines like Google will only find you after they crawl the web. Second off, how can I be on a monthly account and be renewed annually. Boy that makes a lot of sense. The bottom line is that I NEVER authorized an annual renewal of ANYTHING. They claim that I did. So I asked them to prove it, of course they couldn't . Anyway they refuse to refund any money and claim that they can't. To top it all off the scheduled renew date of the so called search engine submission that I purchased isn't until 06-19-10, so why is it being renewed on 06-09-10? Well they say that they charge it 7 days prior. Looks like if the renew date isn't until the 19th and you pay in advance the kind thing to do would just be to cancel it and not charge me, that is if you care about you customers more than their money. Well lets skip back about a year ago when they ignorantly charged me for a feature called "Visitors 2 You". I emailed support about this issue and they corrected the charges, well kudos to you Just Host. looks like you just pick and choose which issues you want to correct. They claim to give you a domain free for life but then you have to renew it every year. What is the problem with that. Maybe I am the only one who sees it. On another note don't try to cancel for god sakes, they give you the run around and try to avoid canceling your service. I have asked to be cancelled now several times and they make you pull teeth to get it done. Best bet is to just stay away from this company, they suck.

Respond to this report!