Kabam Dragons of Atlantis refund support glitches problems Internet

If something goes wrong it takes forever to fix. Support is so ??? that once they cut and pasted the wrong response that had nothing to do with my issue. By the time they fix the problem the others have gone beyond you and you are at a disadvantage. You would have to spend money to catch up. They refuse to refund as well. Leaving you with a game you have invested in but cannot really use any longer or as effectively. Support tickets are closed without you knowing and you think someone is working on  your problem but no one is. Games are very glitchy and there are times when lag is so bad it takes over 30 seconds just to click on something. You just watch the wheel spin over and over until the graphic finally comes up. The games are good, but the glitches make people quit in the end.