Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #60580

Complaint Review: Kazaa Gold - Woodinville Washington

  • Submitted:
  • Updated:
  • Reported By: Whitehall New York
  • Author Not Confirmed What's this?
  • Why?
  • Kazaa Gold www.kazaagold.com Woodinville, Washington U.S.A.

Kazaa Gold Deceptive advertising does not deliver as promised Woodinville Washington

*Consumer Comment: Rebuttal to the Rebuttal

*REBUTTAL Owner of company: We strive to improve.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Kazaa Gold is not associated with the music download program Kazaa. They use the name to bring traffic to their web site and confuse potential customers. ALL the software they offer can be downloaded for free. It is ALL freeware. For premium membership they promise "live technical support." I've tried it five times and they provide NOTHING. The person I talked to said I should refer to the help files downloaded. Those were out of date and useless. If they really delivered what they promise, it would be worthwhile, but it's obvious they don't care and are just trying to rip as many people off as they can before they are stopped.

Please help to stop them. Don't buy anything from them, and try out their "technical support" yourself at:

http://209.92.37.8/request.php?l=kazaagold&x=1&deptid=0&page=http%3A//www.kazaagold.com/productSelect.htm

The above should all be on one line in your address bar. If you don't get any response, come back here to report your experience.

Christina
Whitehall, New York
U.S.A.

This report was posted on Ripoff Report on 06/13/2003 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kazaa-gold/woodinville-washington/kazaa-gold-deceptive-advertising-does-not-deliver-as-promised-woodinville-washington-60580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

Rebuttal to the Rebuttal

AUTHOR: Bob - (U.S.A.)

POSTED: Monday, June 21, 2004

Clarification: Kazaagold and Kazaaplus are two different websites and two companues that do not seem to be affiliated with each other. Both are worthless, here's why.

Kazaagold is merely fluff and offers no substantive information that you can't find elsewhere.

Kazaaplus has a downloadable program which costs 29.95 plus a monthly subscription fee of 1.45 or so. Both Kazaa and Kazaa plus have downloads that contain spyware from GAIN Publishing which attempts to steal identification, banking and credit card information from your computer files.

Kazaa, Kazaagold, and Kazaaplus all use a process called peer-to-peer networking. The bottom line is that anyone connected as a peer can break into your files and steal information (if they know how) unless you are extremely careful. A good way to protectyourself is to encrypt you bank, credit card, insurance, drivers license, and similar information if you are going to store it electronically.

Kazaa and Kazaaplus merely link to affiliated sites such as mp3university, mp5university, Rhapsody, Bear Share and others. All these sites charge a fee, usually 79 cents per song for downloading music. You can join these sites directly, therefore, you don't need any of the Kazaa sites.

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

We strive to improve.

AUTHOR: Sonia - (U.S.A.)

POSTED: Saturday, June 28, 2003

We at kazaagold.com offer connections to free software, advice, and support. We don't claim to represent Kazaa.

We are just one of many music clubs who strive to offer support and advice for the fast growing internet music community.

We offer superior customer support to all other similar music clubs on the net. Our support currently includes 12 hour a day 7 day a week live chat support, 8 your a day 5 day a week telephones and 24 a day 7 day a week email support.

Without our services many of our customers questions about internet music go unanswered. We simply do all the work and research it takes for an individual to effectively begin downloading music and put it in one spot. This includes increasing customer download speeds. Teaching customers how MP3's work. Helping customers learn how to burn CD's and much more.

Our fees are modest and considered a donation because of the continually increasing costs of maintaining customer support, servers, and promotional activities. Surpluses from these donations have been distributed to a large number of non-profit organizations.

We may be contacted at support@kazaagold.com with any questions.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now