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Report: #181689

Complaint Review: Kensington Assistance Agency - New York New York

  • Submitted:
  • Updated:
  • Reported By: Wrightsville Georgia
  • Kensington Assistance Agency 1357 Broadway, Suite 260 New York, New York U.S.A.

Kensington Assistance Agency Ripoff Liars New York New York

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I received their green postcard that stated to call and find out if I was approved for $5000 grant. They told me that the over the phone application showed me to be approved. Said I needed to fill out application being sent via mail so they would have information in writing. It did not take them long to take $299.97 out of my account but it sure did receiving application. While waiting for application I called the main number back numerous times and was assured each time that I have been approved. All I had to do was fill out application and send back and I would then receive the grant. Mind you, they record the first conversation were you agree that you understand what they have said. To my amazement they are not authorize to approve or issue any grants. They put you in contact with grant providers. Something I can do on my own. When I called for a refund I was told that I had agreed verbally that I understood. Of course I understood what they said it's what they failed to say that was not understood. I was told by Dean in cust. ser. that he was the supervisor and had no one over him. Then he put Steven, his supervisor, on phone - wow I guess someone took his job while he was on the phone with me. I was then told that neither of them knew the name of the President of the Company. Come on now! Who forgets they have a supervisor and the name of their Big Boss. This company will lie to you and then try to act like they don't understand why all the complaining since you agree to terms that were never stated to you in the first place. This company needs to go down and go down hard!

Cindy
Wrightsville, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/17/2006 03:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kensington-assistance-agency/new-york-new-york-10018/kensington-assistance-agency-ripoff-liars-new-york-new-york-181689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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