Key Bank KeyBank KeyBank is a spineless heartless bank charging me 30.24% interest on my card Nationwide

I am deeply troubled because Key Bank raised the interest rate on my business card to 30.24% for no fault of mine. I have never been late on my pmnt.

I was scammed by a company back in June 2015 and I requested a chargeback. After about 30 days of  investigation the KeyBank fraud department  approved the chargeback and credited my account. I did not  make pmnts during those months because I did not owe them any money because of the chargeback credit.

Then in Jan 2016 I get a letter that KeyBank has reversed the credit and recharged my account the $2000.00 I was charged. I decided to make monthly pmnts but on examination of my statement I am being charged now 30.24% interest and my credit score has been damaged.

I called keybank support and talked to Nisreen and she said that KeyBank does not lower interest rates and there is nothing they will do about it. I am extremely upset about this. Key Bank has hurt me, cost me money and damaged my credit score.