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Report: #1325594

Complaint Review: Kmart - Blythe California

  • Submitted:
  • Updated:
  • Reported By: ronald — Palo Verde California United States
  • Author Confirmed What's this?
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  • Kmart 1455 W. Hogsonway Blythe, California USA

Kmart Jacob Setzer manager He made an overcharge on my visa card Blythe California

*Author of original report: solved

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On Aug.8th I placed 2 orders online at Kmart. Was instructed by email to pick up the orders at the Kmart in Blythe,Ca. I went to pick up and was told one of the orders was missing. So, the manager tried to put the refund 2x back on my visa card but, said it failed. At the same time, I bought a pair of shorts for $10.80 total. When I got home and checked my bank account, there was a charge for $60.80. Which means that the 2 "refunds" were really charges. I contacted the store Aug.20th and was told to wait till the pending charges cleared. Contacted them again on Aug.22 and sent an email with bank statement showing the 2 online charges and the new charge of $60.80. The manager said they were working on it. Well it has been 5 days and nothing has happened. This is gross incompetence on the part of the manager. I want a full refund soon as possible. 

This report was posted on Ripoff Report on 08/31/2016 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kmart/blythe-california-92225/kmart-jacob-setzer-manager-he-made-an-overcharge-on-my-visa-card-blythe-california-1325594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

solved

AUTHOR: - ()

POSTED: Thursday, September 01, 2016

Kmart has contacted me and acknowleded the overcharge and want to refund the money.

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