Complaint Review: La Fitness - Dunwoody Georgia
- La Fitness 1155 MOUNT VERNON HWY., STE 600 Dunwoody, Georgia USA
- Phone: (770) 350-4951
- Web: https://www.lafitness.com/pages/clu...
- Category: Weightloss Programs
La Fitness Theft by Conversion, Misleading information, Bait and Switch-- PERSONAL TRAINER DO NOT USE!!!!! Dunwoody Georgia
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I am so disappointed in LA Fitness. I was approached by a "trainer" who said they wanted to get me in the best shape of my life. He asked me to come in on Saturday to talk about the personal training program. He began to review pricing information and I am immediately turned off as the prices were sky high. So Marius the "trainer" said how about this we can do 2 sessions for 135 dollars per month plus the 149.00 enrollment fee. At this point he isn't taking no for an anwser and he is telling me how if I don't like the training I can cancel at anytime with no penalty and he would even pay me my money back. At this point I am not sold on the idea of paying 284.00 on training I wasn't even sure I wanted. So I tell Marius unfortuanly it's still too expensive and I am not interested. I leave the area and begin my workout, Marius sends me a text saying "Hey great news shann I was able to get enrollement fee waived so its only the 135." This to me sounds like a great deal. At this point he has told me the following lies. See below:
- I can cancel at anytime with no penalty if I don't like the training
- He would pay me my money back if I don't like the training
So I decide to give it a try, hey I had nothing to lose- No contract, I get to cancel when I want, and if I don't like it, I will even get my money back. This to me is an AWESOME deal. So me and Marius now have a verbal agreement. He then asks me for my debit card to authorize the payment for 135.00. He begins having computer issues and asks me to sign the signature pad several times. (Little did I know I was signing a contract for a year of Personal training). Marius and I finish up and I have no clue what I had gotten myself into. So, I schedule a future training session with Marius the "trainer", the workout was good despite his flatulance for the entire session, just the beginning of his rudesness. As my week progresses and I approach my second work out with Marius the "trainer" I get a phone call from Marius and he asked me to not tell anyone he was training me because he wasn't supposed to be training people technically. So this made me feel uncomfortable immediatley because he told me he was going to be my trainer. This was extremely misleading. I would not have paid the 135.00 if I'd known he wasn't supposed to be training. So I end the phone call with Marius anticipating our next workout. I get to the gym and hunt down marius, I find him training someone else at our scheduled time. I am super confused at this point because he said he wasn't supposed to be training anyone. He sees me and simply walks off with the other customer as if I am not there. Marius never came back to find me and he didn't even try to give me a call or anything. He simply ignored me. This to me was disrespectful. The next time I went to the gym I asked to speak to his manager, James D. I explained to James that I wanted to cancel my personal training with Marius, I told him all the things that occured and James simply offered me excuses and promises he couldnt keep. At this point I am still thinking that this contract can be canceled at any time with no penalty. James D tells Marius my issues and concerns and Marius approaches me with lots of aggression, stating how he gave me a deal because I couldn't afford the training and how he paid my enrollment fee for me. I didn't ask MArius to do any of those thigs so this was truly irelevant to me. I was feeling extremely uncomfortable by the way he was speaking to me and I hurried to end the conversation. I texted Marius a week or so later asking to cancel the training sessions and he then informed me I would have to pay 1/2 of the remaining balance. I asked him what balance? And I reminded him of our arrangements, he reiterated that I would have to pay have of remaining year's balance. He completly lied to me, misled me, had me sign a contract under false pretenses and that is illegal in the state of GA. I will take the names of the manager and "trainer" to the district attorneys office if LA fitness does not cancel and void this contract. I have no problem taking this to small claims court. Whatever you do, do not sign up for these training sessions no matter what they say. They do not have a culture of respect and honesty. Biggest mistake I have made financially in a long time. But I will fight this!
This report was posted on Ripoff Report on 02/22/2016 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness/dunwoody-georgia-30338/la-fitness-theft-by-conversion-misleading-information-bait-and-switch-personal-traine-1289179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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