Lavish Skin DVC-Trydivineskincare3760 W McFadden Ave Suite B 602Santa Ana, CA 92704-1392 Did not provide address or phone # to cancel product in a timely matter (14days) shipment arrived after 14 days had expired Santa Ana California

Original order was for trial only - I was required to cancel witin 14 days of placing trial order.  No phone number, e-mail address or physical address was provided to place a cancellation within to 14 days as outlined in the original order.  Product was not shipped until 14 days had expired.  Again no address was provided on the original shipment- thus unable to cancel.

No inforamtion was provided inside the original deivery.  2nd shipment arrived at about 45 days from order and finally had an address.  Contacted credit card company to get a phone number to file a complaint and cancel further shipment.

Contact was made with phone # provided by Discover Card - obtained RA # to be able to ship product back.  This was deceptive advertisement with intend to charge full amount because I was unable to cancel within 14 days due to lack of contact information.  Beware, and print original order info - that's where info was hidden to do so. 

The intend was to deceive and be able to charge an enormes amount of money for very ittle product.

Annegret Boughner

(((Redacted)))

Simi Valley, CA (((Redacted)))