Led outfitters processed Order without approval New York Internet

 Website processed my order without approval. I only wanted a quote for price. Then it reloaded and sent out in. I emailed and called asap i got a response next day at 1045. Only words. It shipped sorry. I complained called. Nothing. Then later in day i called ups and checked they said they dropped it off at 330 to be shipped? ??? That means they knew i wanted it canceled but sent it later in day. No response on how to fix it. How to send it back. Just that 5 word email. This is theft. I showed them i didn't hit submit. The page reloaded and it sent it. I tried immediately after. I will sue the company. This is a 400 dollar item and I'll probably have to pay return shipping. I saved all emails etc.