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Ripoff Report | Lenscrafters Review - Eugene, Oregon - Cheat on customers
Report: #1039188

Complaint Review: lenscrafters - eugene Oregon

  • Submitted:
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  • Reported By: lily peng — eugene Oregon
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  • lenscrafters 400 Valley River Center eugene, Oregon United States of America

lenscrafters lenscrafters cheat on customers eugene, Oregon

*Consumer Comment: What?!?!

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i just got a new pair of lens from lenscrafters one month ago, you guys work really hard and patient to customers then i introduced my friends to lenscrafter to have their new glasses. (see how kind i am)  however, when i just receive my new glasses, i notice there is something similar to crash on lens, and it make shadow when light comes , but it is not, just looks like crash.  since i bought the high quality one,it's impossible get crash because it cost my about 400 dollars,, so i believe it's the matter of quality of the lens.  then i back to store and told the workers about my problem, they are nice said they would give me a new pair of lens, and asked me back to take it in 1 hour, when i back to the store, they told me it is already, unfortunately, they did not give me new one. it still that old pair. i am so sad because they cheat on me! cheat! when i back to store 3rd time, they tell to wait 7-10 days they will reorder a new pair for me, 2 weeks, later they call me told me the lens is still on the way, sad,!! one week later (yesterday) i went to the store, they give the another pair which is not my vision.how come? again, ask me to wait. it is one month already , how long i still need to wait?

so sad, i planned to go to the store next monday, if they still need me to wait, then i gonna find a lawyer, sue the store.

This report was posted on Ripoff Report on 03/29/2013 07:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lenscrafters/eugene-oregon-97401/lenscrafters-lenscrafters-cheat-on-customers-eugene-oregon-1039188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: The Insensitive Lobster - ()

POSTED: Saturday, March 30, 2013

So, out of curiosity, are you on drugs, another bloodsucking border jumper, or a toddler banging away on a computer keyboard in daddy's office? Learn to speak and type English!

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