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Ripoff Report | LensCrafters Review - Nationwide - Lenscrafters antireflective
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Report: #1296076

Complaint Review: LensCrafters - Nationwide

  • Submitted:
  • Updated:
  • Reported By: krdw — Lacey North Carolina USA
  • Author Confirmed What's this?
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  • LensCrafters Nationwide USA

LensCrafters Anti-reflective coating coming off Nationwide

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I purchased a pair of glasses from LenCrafters in 2014. I have worn eyeglasses for most of my life, so I know how to porperly take care of them.  Six months ago, I started to notice what appeared to be scratches on the inside of my eyeglasses.  These scratches seemed to be getting worse whenever I cleaned my glasses.   I have taken a closer look at the scratches and noticed that they aren't scratches afterall.  It is the Anti-reflective coating that is scratching off.  I emailed LenCrafters about this issue and I got no response.  I called the store and they said that they cannot repair them and that I would have to purchase new lens.  This is rediculous.  I paid for a coating to be put on my glasses and less than two years later it is coming off and it can't be fixed.  How is this right?  I shouldn't have to pay for new lens when it is their product that is defective.  

This report was posted on Ripoff Report on 03/26/2016 12:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lenscrafters/nationwide/lenscrafters-anti-reflective-coating-coming-off-nationwide-1296076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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