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Report: #1385295

Complaint Review: LG - Nationwide

  • Submitted:
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  • Reported By: DaShawn — Akron Ohio USA
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  • LG Nationwide USA

LG LG rebate scam Nationwide

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 I recently was in the market for a new washer and dryer and after a lengthy talk to my local sales agent and viewing many lg commercials regarding there New LG Signature washer and sidekick washer and matching dryer and pedestal. I was determined to get this set for my home. Even though I'm on a fixed income like most Americans I determined to get this set. So when I saw they where offering a rebate on the set I was even more determined to purchase it. The rebates states purchase the washer and sidekick washer and the dryer and matching pedestal between 12/21/16- 4/12/17 and you'll receive a $500 prepaid Visa gift card back. Must be Post Marked no later then 5/12/2017 in order to qualify for the rebate. I did all of the following. Only thing is I Purchased my dryer and pedestal on one transaction and I purchased my washer and sidekick on another transaction but was sure the both done before the deadlines so boldly explained by the sales agent and in bold on the rebate form.

Once my products where in and installed I rushed to get the form completed with the the serial numbers and model numbers of all four units along with my proof of purchase in the mail. To insure it would be post marked and delivered prior to rebates deadlines to make sure I received my $500 prepaid Visa get card back. At least then I could kind of justify making such a expensive purchase for a washer and dryer set. Only to be told by LG rebate center at 1-877-333-9203 that my rebate would not be honored based on a technicality that my items where rung out on two different receipts on two different days. I argued with the rebate agent wait where dose it say that they must be purchased on the same day. I surely would have just saved and purchased them all at once if I would they would not honor it because of that. I said they are aware this is almost like purchasing a small used car. I'm not asking for people to bend the rules but when your company offers a rebate and clearly states the time frame in which the required models must be purchased it shouldn't matter if I purchased them from four different retailers on four different dates as long as they where New items within your time frame and not store specific rebate offers.

I have never written a formal complaint are started a class action suit or anything to that matter but now will be looking into doing so. If this matter is not resolved I will make it my mission to inform everyone of my experience with LG thus far and do my best to convince anyone I know shopping for whatever kind of item to buy any thing other then LG products. I feel I was scammed. If anyone has any suggestions about this matter please post them. Lastly, I know that I'm only one person and my couple of thousands dollars purchase doesn't amount to much in comparison to the amount of money people spend with The LG corporation daily but it dose matter to me. And should matter to them that we take are hard earned money and decide to purchase there products. So I plan to fight this. Do not purchase LG products.

This report was posted on Ripoff Report on 07/13/2017 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lg/nationwide/lg-lg-rebate-scam-nationwide-1385295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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