Complaint Review: Liberty Medical - Nationwide
- Liberty Medical Nationwide USA
- Phone: 8887163943
- Web:
- Category: Medical Supplies
Liberty Medical set up with new insulin pump, now they are billing me for a 1000.00 more than stated nationwide Nationwide
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Four years ago, I was put on an insulin pump thru my Drs. office. When I arrived to set it up, they gave me everything. The pump and 3 months worth of supplies. After insurance paid for it, the balance due was a bit over 800.00. Four years later, that pump started to fail, as I was informed it would. Medtronic, the manufactuer, called me to set up shipping me a new pump. It included a new product called sensors that would monitor my blood sugars all day and night. I've been insulin dependent for 37 years. I work very hard at staying healthy. I went to order regualar pump supplies, no sensors, I told them I didn't like them and the cost was too much. I just wanted to use the pump as I had been for the last 4 years. They said no problem. I received a call from Liberty wanting to know if I had set up a payment plan for the 1800.00 bill. I said no. A person by the name of Amy told me it would only be a bit over 800.00. I then agreed. I thought Amy worked for Medtronic, as I had only remembered talking to them. She apparantly works for Liberty Medical. I wanted to order supplies, the basic quick sets and resevoirs for my pump. They will not send them to me until i set up a payment plan for the 1800.00. They also informed me that I only had 30 days to return the sensors, or I would have to pay for them. I was never told I only had 30 days, or I would have sent them back. They have not been opened. So if I want to continue on the insulin pump, I must pay the 1800.00 to get supplies to run the basic pump alone. None of this went down like it did the first time. Being a fairly new user, I felt I was not handled fairly. My disease is expensive. I take good care of myself and don't want to have to go back on 6 shots a day, but I just might have to! It's a shame that people die in this country because they cannot afford the medical things they need.
This report was posted on Ripoff Report on 06/25/2014 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liberty-medical/nationwide/liberty-medical-set-up-with-new-insulin-pump-now-they-are-billing-me-for-a-100000-more-1157327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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