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Report: #816807

Complaint Review: LifeCell South Beach Skincare - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Notinsync — Fort Lauderdale Florida USA
  • LifeCell South Beach Skincare 2028 Harrison Street, Hollywood, FL 33020 Hollywood, Florida United States of America

LifeCell South Beach Skincare False Advertising--Basically a Consumer Beware Scam Hollywood, Florida

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This relates to a television commercial for a skin care product--LifeCell South Beach Skin Care.  It was very clearly stated that this was a fine product and that the manufacturer was offering it simply for the price of the shipping--a way of encouraging customers to try it, recognize its excellence, and eventually order it.  I presented my Visa card number to pay for the shipping.  The product arrived.  I used it for about ten days and cannot attest, therefore, to its value.  I was stunned to find a charge of $189 on my Visa statement some 30 to 45 days later!  The television commercial did not mention any sum of money except the shipping charge.  When I phoned the firm's 800 number, I had been informed of the $189 repeatedly.  To have the charge removed from my Visa statement, I must file a particular form (there is a specific web-site for this form) and return it and the product.  One must have the original invoice number and date of purchase.  To acquire these, there is yet another email address to contact.  This is clearly a manipulation from start to finish--no mention of any charge other than the shipping and, then, a time consuming, intricate process in order to have the charge of $189 removed.  I've not yet completed the return form because I've not yet received the invoice number or purchase date.  While this may not be an overt scam, it is very much characterized by a deliberate lack of clarity designed to entice consumers.

This report was posted on Ripoff Report on 01/02/2012 11:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifecell-south-beach-skincare/hollywood-florida-33020/lifecell-south-beach-skincare-false-advertising-basically-a-consumer-beware-scam-hollywo-816807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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