Complaint Review: Liquidation Channel - Austin Texas
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- Author Not Confirmed
- Liquidation Channel 100 Michael Angelo Way Austin, Texas USA
- Phone: 1-877-899-0078
- Web: http://www.liquidationchannel.com
- Category: Jewelry Stores
Liquidation Channel Junk jewelry. Lying about the jewelry, poor customer service, terrible shipping fee's, Terrible return policy or lack of. Austin Texas
*REBUTTAL Individual responds: would like to assist
*UPDATE Employee: Would like to assist.
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Liquidation Channel, over charges on shipping. You pay way more and they only ship in one box. They charge $2.99 or more per item but ship all items in one box. They over charge on shipping. They are misleading on their items. They state that they are quality products but the products arrive at your door bent, broken or abused. They have poor customer service or none at all. They refuse to let you return items at all. Broken, bent or just does not fit it does not matter you can not return anything. They refuse to help you. They blame you for any damage to a item even if it showed up that way. Someone in shipping sent a big fake spider in a purse that was ordered and it almost gave me a heart attack. They are truely a horrible company.
This report was posted on Ripoff Report on 01/29/2015 01:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/liquidation-channel/austin-texas-78728/liquidation-channel-junk-jewelry-lying-about-the-jewelry-poor-customer-service-terribl-1205191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Individual responds
would like to assist
AUTHOR: djackso4 - (USA)
SUBMITTED: Friday, July 24, 2015
I am resumbmitting this because I want you to know that we are here to help!
Hello,
I am one of the customer service managers here and I would like to speak with you about your concerns. The rules of this website do not allow me to post my email address. However, I can direct you to where you can contact us. The following link lists our customer service email. http://www.liquidationchannel.com/customerservice.html
Please email your contact information. If you indicate to forward this information to the CS Manager the agents will know to give it to me so I can speak with you directly. I would really love to address your concerns!
Look foward to speaking with you!
#1 UPDATE Employee
Would like to assist.
AUTHOR: djackso4 - (USA)
SUBMITTED: Thursday, March 05, 2015
Hello,
I am one of the customer service managers here and I would like to speak with you about your concerns. The rules of this website do not allow me to post my email address. However, I can direct you to where you can contact us. The following link lists our customer service email. http://www.liquidationchannel.com/customerservice.html
Please email your contact information. If you indicate to forward this information to the CS Manager the agents will know to give it to me so I can speak with you directly. I would really love to address your concerns!
Look foward to speaking with you!
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