LiveCareer Resume/ Cover letter Builder Lie, They really want your hard earned cash! internet California

I totally agree with what the previous consumer said, and I was equally, if not more, disappointed at their fraud. I shall also caution my bank to treat any withdraw from LIVECAREER (what a great bait-and-switch trick) account. Please, I hope any employee of this company would find a peaceful life, without the troubling mind of cheating and stealing:-). Next time when you type any customer response, think twice, are you really saying what you want to say as a customer service person, or are you selling your soul to your company?

 Also if your comapany charging this renewal charge is totally legit why was there no reciept sent to my email when the money was charged off my card? Only by the grace of God the very next day I went into the bank to make a cash withdraw and realized this money was missing. Its as if if purposefully nothing was sent about the renewal charge with the hope that I didnt notice...I certainly did!

 Though Live Career stands by there decietful tactics to charge consumers a outrageous fee for using there services one time under the false pretense that they are only spending 2.95 when really you will be charged in 13 days another fee of almost 40 bucks. My bank DID reverse the funds and ultimately recover the money stolen from my account by LIVE CAREER. You can keep up with this dirty method of doing business but as we all were taught as children HONESTY is always the best policy.

Instead of send the details of the addition 40 dollar charge with the 2.95 reciept to the customer it should be mentioned in BOLD print before any credit card numbers are given. We both know the reason you do not do it this way is because then no one would spend any money with this scam web site. This current method is considered fraud by my bank and I'm sure many others, my money has already been replaced wich your company refused to do so providing me with contact information is unecessary. I also cut the debit card your company decided was okay to save i your system and have a new one.

Dear Lottm,

We hate to hear that you were led to believe by your bank representative that you were a victim of fraud.  We take every measure possible to let you know that unless you call in to cancel our services, they will auto-renew at the end of the trial.  We notify you of this feature when you subscribe to the trial period and we again notify you of this feature when we send your payment confirmation to your e-mail.  We also inform you of the many different and easy ways to cancel your account – by telephone, by live chat, by e-mail and there is even a self-cancelling feature right on our website. 

If you have any questions regarding your subscription,  our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com

Best Regards,

Livecareer