Report: #1282182

Complaint Review: Livecareer - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Mon, January 25, 2016
Updated: Sat, February 13, 2016
Reported By: Daysgoneby — Richmond Texas USA

Author Not Confirmed

Why?

Livecareer Nationwide USA

Phone:
Web:
Category: Internet Fraud

Livecareer I payed for a resume, but then I was charged $40 for membership I wasn't aware of. New York

*UPDATE Employee: Explanation of terms and conditions

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I payed for a resume, but the I was charged $40 for a membership I wasn't even aware of. Now they are saying they will tell me their decision about the refund in 2 days. This is ridiculous and I just want my money back.

This report was posted on Ripoff Report on 01/25/2016 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/livecareer/nationwide/livecareer-i-payed-for-a-resume-but-then-i-was-charged-40-for-membership-i-wasnt-aware-1282182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Explanation of terms and conditions

AUTHOR: Anna - (USA)

SUBMITTED: Saturday, February 13, 2016

POSTED: Saturday, February 13, 2016

We're very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at [email protected] // or you can comment this post.

Best regards,

Live Career

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