Complaint Review: Locksmith Pros
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On 12/2/16 my friend got locked out of my house. I was at work and could not get home. It was cold outside & she was wearing no shoes & no coat. I did a search online for a mobile locksmith in Van Nuys and found this loser company.
The guy said he could be there in 15 minutes and I said fine but call me with pricing. I never heard from him til about an hour later when my friend told me the guy told her I needed a new lock and she let him do it but he NEVER told her how much it was going to cost. When all was said and done he charged $711.00 for a lock that looks like it cost $5.00 and I could of bought at Home Depot. I contacted this company several times and they are very rude and hang up on you all the time. I asked for their mailing address and they said oh we are located in Dallas, TX and I said then why do you have an 818 area code number and again they hung up on me. When I first called to compalin about hte price I was basically told too bad that's how much it cost. I did file a complaint with the BBB but they had no success contacting htis place. I hope someone can help, I would like to get at least half or more of my money back and stop them from ripping off the next person.
This report was posted on Ripoff Report on 01/18/2017 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/locksmith-pros/internet/locksmith-pros-rip-off-of-services-van-nuys-california-1350651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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