Lombardi Publishing THE PROFIT TAKER REFUND RIPOFF POLITE BUT NO REFUND Internet

I ORDERED THE PROFIT TAKER FROM LOMBARDI PUBLISHING ON DECEMBER 3, 2009. WHEN I RECEIVED MY FIRST EMAIL, I DECIDED THAT I DID NOT WANT TO CONTINUE. THEY PROMISE A REFUND IN THEIR INTERNET ADVERTISING IN THE FIRST 30 DAYS. I CANCELLED ON ON DECEMBER 14, 2009 BY CALLING THEIR CUSTOMER SERVICE NUMBER AT 905-760-9929 X 300. I SPOKE WITH SHIRLEY. SHE SAID THE REFUND WOULD BE CREDITED TO MY CREDIT CARD WITHIN 30 DAYS. I DIDN'T UNDERSTAND WHY IT WOULD TAKE THAT LONG, BUT, OH WELL. I DID NOT RECEIVE THE REFUND AFTER 30 DAYS AND CALLED AGAIN. I WAS TOLD THE 30 DAYS MEANT 30 "BUSINESS" DAYS. I WAITED THE 30 "BUSINESS" DAYS AND STILL DID NOT RECEIVE THE REFUND. I CALLED AGAIN. I WAS TOLD THE REFUND WAS BEING PROCESSED AND HAD BEEN SENT TO ACCOUNTING AND WOULD BE CREDITED TO MY CARD SHORTLY. I HAVE SINCE CALLED TWO MORE TIMES (I NOW CALL EVERY WEEK). EACH TIME THE STORY IS THE SAME. IT IS NOW FEBRUARY 16, 2010 AND NO REFUND  HAS BEEN MADE. I WILL CALL AGAIN. THE COMPANY HAS NO 800 NUMBER AND EACH CALL IS LONG DISTANCE AND I AM PUT ON HOLD FOR SEVERAL MINUTES BEFORE "SHIRLEY" ANSWERS AND TELLS ME THE SAME THING SHE TOLD ME THE WEEK BEFORE. IN SUMMARY, THIS COMPANY IS HORRIBLE; ABSOLUTELY THE WORST I'VE EVER DEALT WITH. PLEASE DO NOT SUBSCRIBE TO ANYTHING THEY PUBLISH BECAUSE THEY DO NOT FULFILL THEIR PROMISES.