Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1115185

Complaint Review: Lumanelle - Internet

  • Submitted:
  • Updated:
  • Reported By: Marie — Central Point Oregon
  • Author Not Confirmed What's this?
  • Why?
  • Lumanelle Internet USA

Lumanelle Luma=Hydrate sent sample which I paid the postage. They charged my Visa on 12/12/13 vancouvber, BC (or Utah) don't know B.C. or UT Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I answered this rip-off, thinking I was to receive a trail offer.

they chatded my Visa on 12/12/2013

I received the trail items on the 12/18/2013

I checked my Visa bill when I returned from my Christmas Visit ot of town

Lo and behold there are two charges on there that I never authorized.

Why, because I failed to read the fine print.

I tried calling the number and  got put on  hold  Wednesday, 1/8/2014(800-634-9644)

I tried again on Friday, same thing

I traid againthis morning, got the usual recording

Press 1 for product information,  Press 2 to place order, Press 3 to cancel your order

I pressed#3, and refured to another number 800-622-3073  I got the recorded message

I started pressing  zero several times

Finally Angel came on the line, and I told her that  I had not authorized any charges

She said I didn't read the fine print, that I had to cancel within 14 days

She was authorized to give me 25% credit,  I told her that was unacceptable and to speak with her supervisor

She said they were at a meeting, she put me on hold, then came back with 50%

I again said that was unacceptable, and I said  Good-bye

 

This report was posted on Ripoff Report on 01/13/2014 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lumanelle/internet/lumanelle-lumahydrate-sent-sample-which-i-paid-the-postage-they-charged-my-visa-on-1212-1115185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now