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Report: #1379782

Complaint Review: Luxurious Skin - Internet

  • Submitted:
  • Updated:
  • Reported By: Lisa — Riverside California USA
  • Author Confirmed What's this?
  • Why?
  • Luxurious Skin Internet USA

Luxurious Skin Total Scam! Charged almost $200 for "free" trial. Wouldn't accept return or give refund! Internet

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DO NOT BUY THIS PRODUCT! My mom signed up for a "free" trial from this company and did not see anywhere she would be charged anything more. She checked her bank account and saw she was charged $99.96 and $99.94. When we called the company I politely requested a refund and to return the product, the RUDE man on the phone said that wasn't possible and she agreed to the terms. I infomed him that she did not agree to pay $200 for facial cream and that she agreed to pay the $5.99 shipping for the "free" trial. When I asked for a supervisor he said he wouldn't bother his supervisor with this and that they would tell me the same thing. Again I requested a refund and to speak to a supervisor and that's when he told me to have a good day and hung up on me. I filed a disput charge claim with her bank. THIS COMPANY IS A COMPLETE SCAM! They use fake celebrity endorsements to lure they're customers in. Please be careful of who you give your credit card information to! If you have to pay for shipping its not free!

This report was posted on Ripoff Report on 06/18/2017 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luxurious-skin/internet/luxurious-skin-total-scam-charged-almost-200-for-free-trial-wouldnt-accept-return-o-1379782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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