Complaint Review: Luxurious Skin - Internet
- Luxurious Skin Internet USA
- Phone: 8776531077
- Web: Tryluxuriousskin.com
- Category: Skin Care
Luxurious Skin Unauthorized debit from my bank account. Internet
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I signed up on the Internet for a sample of Luxurious Skin and Luxurious Eyes skin care. I agreed to pay shipping charges only. ($5.99 & $5.97). I never agreed to any terms nor did I sign a contract for continued purchases or authorize any additional debits from my bank account. I received my products and began using them. 2 weeks later, I noticed an unauthorized debit on my bank account from this company in the amounts of $92.99 & $92.97. I immediately cancelled my debit card and reported the fraudulent behavior to my bank. I called the number associated with this debit and reached Jacob in Customer Service. He informed me that I had agreed to an automatic debit from my account for more products an I had enrolled in a subscription for these products. I assured him I had done no such thing. After he offered me a 50% discount and I said "No thanks," he finally agreed (after 45 minutes on the phone) to refund 75% of the last debits. 2 days ago the $ reappeared in my account from this company in the amounts of $69.74 & $69.72. He also "un-enrolled" me in the automatic subscription service. I was polite but firm and persistent in insisting that I had not signed up for this program and I expected a refund for these unauthorized debits. Although they did not give me a full refund, I got partial credit and am chalking the rest up to a tough lesson learned. Check companies out before giving them any bank or credit card account information!
This report was posted on Ripoff Report on 08/09/2017 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luxurious-skin/internet/luxurious-skin-unauthorized-debit-from-my-bank-account-internet-1391621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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