Complaint Review: Luxurious Skin
Luxurious Skin, Luxurious eyes, Dynamic Caralluma, Fabulous Fors A to return two sets of the product and ask for an RMA on the products I haven't even received yet but was billed. They are only allowing the return of one set, the one I haven't receive yet and that set must be returned in 10 days. When I asked to cancel the person on the phone asked me if I'd like to continue for 50% discount, when I said no he asked if I would for 75%. I still cancelled. Fulfillment center: San Diego Internet
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I ordered a test sample on two products from the same company over the internet on 5/15/17. I received those days later and was charged 5.97 and 5.98 for each product. I was then sent a duplicate set 2 weeks later for 99.94 and 99.96 for each product. Two weeks later I was charged the same 99.94 and 99.96 and again on 7/17. I have not received that order yet and today's date is 8/4/17.
On 8/4/17 I called to cancel my subscription and get an RMA to return 3 sets of unopened product. the operator asked if I would consider keeping my membership and only paying 50% for future products. When I said no, he asked if I'd consider paying only 75%. I said no again and asked to cancel and get an RMA. They said I could only return unopened produt within 30 days so only 1 set of each and that product must be received by 8/15/17.
I ordered this online and never did they talk about the shipping frequency or not being able to return product over 30 days. I have been charged more than $800.00 on 2 skincare products in two months for the first order. I find these practices unacceptable.
Today I decided to open on of the products and test on the back of my hand first to make sure I wouldn't be allergic to it. My skin was tinged yellow. There is no way I would put this on my face where it's intended.
I would like full reimbursement on any unopeded bottles. Who knows what's really in these products.
This report was posted on Ripoff Report on 08/04/2017 12:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luxurious-skin/internet/luxurious-skin-luxurious-eyes-dynamic-caralluma-fabulous-fors-a-to-return-two-sets-of-1390433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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