Mademoiselle DO NOT TRUST THEM!!! St. Catharines Ontario

Mademoiselle Spa - 400 Scott Street in St. Catharines should never have been allowed to start a business!!!!

Nearly 5, yes, 5 years ago i joined Mademoiselle Spa. I used the facilities twice through my whole 2 year contract that i paid in full. I did not like the gym, i did not like any of the staff members. I was treated terribly when i went so i stopped going. The problem-i am 5'3" and 120 lbs. I guess chicks like me don't need to exercise. How do you think i maintain my weight? None of the staff would help me it was just an all around terrible experience.

After the 2nd time i thought forget it i do not need to deal with this. I honoured my 2 year contract and paid it all off. After the two years (now remember i am paying for a service i would not use and honoured my contract) I go in to see the manager to tell them i want out and i got the run around. I told them i was finished with their gym gave them their 30 day notice and left. After 2 months of having money taken out of my account i put a stop payment on my account.

Well don't i get a letter in the mail yesterday telling me that i owe them $850.00 to be paid now or i will be sent off to a solicitor to have them deal with it. WOW!!!! In the letter it states that they have tried to reach me numerous times without any replies. HELLO!! i live around the corner from your gym i have not moved where are all the letters? It has been 3 years.

I would like to know how on earth these people still maintain a business. Oh i figured it out they just run around ripping off the public. Its a business based on ripping people off.

I want to know if anyone out there can help me with my plight. I DO NOT want to give them a penny. If i used their services sure no problem i would pay it but i am not and NEVER EVER will!!!

I have put a few phone calls into the lady who is in charge of my account. Just by the way her message that she left me sounds i don't think i am going to get too far.

SO PLEASE SOMEONE WHO HAS BEEN DEALING WITH THIS AND KNOWS WHAT TO DO CAN YOU PLEASE HELP!!

Juliana
St. Catharines, Ontario
Canada