Complaint Review: magicjack - Internet
- magicjack Internet United States of America
- Phone: 561-594-9787
- Web: www.magicjack.com
- Category: Telephones
magicjack no person or phone to talk to human. "Live chat via internet", no help after 2 days and 6 hours later. phone number recording stayed in a loop for over 20 minutes referring you to website, Internet
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After seeing advertising on national TV, went to website ordered. Product came, followed instructions, went to website for "live chat" for over 4 hours, no avail. Told them to cancel this order and then they said I needed the plus, which sometimes people need the plus because the standard does not work. OK, I bit and ordered the plus.
Same thing all over again, when my credit card bill came, I found a number! The number only has a looped recording and refers you to their website for "Live help". Not! Called my credit card company and disputed the charge. They were not surprised when they heard the company. I also have 10 pages of "live chat".
I facebooked everyone I know, and was told guess what? They could not get it to work either. Thank you
This report was posted on Ripoff Report on 01/10/2012 08:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack/internet/magicjack-no-person-or-phone-to-talk-to-human-live-chat-via-internet-no-help-after-2-820468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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