Complaint Review: Marlo Furniture - Alexandria Virginia
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- Author Not Confirmed
- Marlo Furniture 5650 General Washington Drive Alexandria, Virginia U.S.A.
- Phone:
- Web:
- Category: Furniture & Furnishings
Marlo Furniture Ripoff Horrible Customer Service Alexandria Virginia
*UPDATE Employee: Horrible Customer Service
*UPDATE Employee: Horrible Customer Service
*UPDATE Employee: Horrible Customer Service
*UPDATE Employee: Horrible Customer Service
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My experience has not been nearly as bas as some of the complaints that I've read; however, my experience has been pretty bad. It has basically begun with one failed delivery attempt after another, followed by another. No one at any of the stores has any clue regarding who does what concerning deliveries. Basically, the customer service is so horrible that I'm furious that I gave them any money at all. I found this information The number works....
"Here's how to win against Marlo: Don't give up, keep calling and fax everyone you can. They get nervous when you start putting things in writting. Also, go straight to the top. Here's the phone number for the corporate headquarters: (301) 738-9595. The president of Marlo is Neal Glickfield, and his fax number is (301) 838-2970"
Steve
Alexandria, Virginia
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 08/24/2004 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/marlo-furniture/alexandria-virginia-22312/marlo-furniture-ripoff-horrible-customer-service-alexandria-virginia-105214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE Employee
Horrible Customer Service
AUTHOR: MARLO - (U.S.A.)
SUBMITTED: Friday, September 10, 2004
Dear Sir,
I'm sorry for the service you received that did not meet with your expectations. I hope your delivery concerns have been addressed as of this date and if not, would you please provide contact information in order that we may resolve the matter to your satisfaction.
Please send the information to the address included in this email.
Thank you.
#3 UPDATE Employee
Horrible Customer Service
AUTHOR: MARLO - (U.S.A.)
SUBMITTED: Friday, September 10, 2004
Dear Sir,
I'm sorry for the service you received that did not meet with your expectations. I hope your delivery concerns have been addressed as of this date and if not, would you please provide contact information in order that we may resolve the matter to your satisfaction.
Please send the information to the address included in this email.
Thank you.
#2 UPDATE Employee
Horrible Customer Service
AUTHOR: MARLO - (U.S.A.)
SUBMITTED: Friday, September 10, 2004
Dear Sir,
I'm sorry for the service you received that did not meet with your expectations. I hope your delivery concerns have been addressed as of this date and if not, would you please provide contact information in order that we may resolve the matter to your satisfaction.
Please send the information to the address included in this email.
Thank you.
#1 UPDATE Employee
Horrible Customer Service
AUTHOR: MARLO - (U.S.A.)
SUBMITTED: Friday, September 10, 2004
Dear Sir,
I'm sorry for the service you received that did not meet with your expectations. I hope your delivery concerns have been addressed as of this date and if not, would you please provide contact information in order that we may resolve the matter to your satisfaction.
Please send the information to the address included in this email.
Thank you.
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