Complaint Review: Melaleuca - Idaho Falls Idaho
- Melaleuca 3910 S. Yellowstone Hwy Idaho Falls, Idaho USA
- Phone: (208) 522-0700
- Category: Computer Marketing Companies
Melaleuca Bunch of Crooks Idaho Falls Idaho
*Author of original report: Don't Agree
*General Comment: Melaleuca is one of the Best Companies to buy from!
I called Melaleuca and tried to close my account the end of October 2014. They said I had to send some special form but I was to late that month so they sent me a certificate for $53.39 for September . I told them I wanted to send it back but they said I couldn't. I had to order product and pay $53.39. They tried to charge my bank card for the $53.39 but couldn't because I lost my card and canceled it. They called and called me to the point of harassment. I told them I was not going to give them my new card number because I knew they would take out the $53.39. I told them since I couldn't send the certificate back I would send the order they wanted and pay the money at the end of the month when we got paid. I told them again I wanted to cancel. They said I had to fill out some form online but I couldn't do that because they locked me out of my account until I paid the $53.39. I looked online for an hour trying to find that form but I couldn't find it. I paid the amount due on November 1. Then they charged me another $64.96 for October and sent a box of product!
I called them again and told them to close the stupid account. They said I had to return the product and pay the shipping. I was told I had to write a letter and it had to be done a certain way and put in the box with the product. I did that and sent it back. I also sent a letter to their corporate office.
Today, Decembe 2, 2014 I was charged another $53.39 for November. I called them again and they said I wasn't supposed to put a letter in the box. I asked them what kind of stupid games they are playing. They said they never received my other letter to the corporate office. She asked what address I sent it to. I knew she didn't believe me and was going to turn it around on me. I told her I just wanted my money back and wanted to cancel my stupid membership.
She said she would email me that special form within 20 minutes and I had to fax it back. It's been an hour and I still haven't received it. I spoke to someone in another department and he said I could just fax a letter with my signature. Here we go again. He said I would get my refund but I wouldn't get the tax or shipping back. Why would they keep the tax for something I returned?
Anyway, I just wanted to let everyone I can not to do business with them. Their products aren't that great and you can buy nautral products on the shopping channel.
This report was posted on Ripoff Report on 12/02/2014 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/melaleuca/idaho-falls-idaho-83402/melaleuca-bunch-of-crooks-idaho-falls-idaho-1192566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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