Report: #427377

Complaint Review: Merchant Lynx Services - Canton Georgia

  • Submitted:
  • Updated:
  • Reported By: Marlton New Jersey
  • Merchant Lynx Services 107 Mtn Brook Drive 100 Canton, Georgia U.S.A.

Merchant Lynx Services Still Waiting for a phone call back & payment of over charges over six months ago! Canton Georgia

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We have contacted customer service approximately 48 times in the past six months and have never had a manager respond to multiple voice mails. We have demanded time and time again to speak to a manger, and have always been transferred to a voice mailbox. When we have actually spoken to a human being, they responded numerous times stating they will look into the situation, and again, never got back to us with a solution.

How hard is it for a manager or the customer service representative to actually do their job? Merely a phone call back with our account in front of them I guess is asking too much. Being in the customer service industry, I find it hard to understand that a phone call cannot be made. If I were to do this in my industry, I would not have a job.

This company is unethical, and if you are thinking of using them, think again, the other company may be more expensive, but they will treat you better!

Links golf
Marlton, New Jersey

This report was posted on Ripoff Report on 02/23/2009 08:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/merchant-lynx-services/canton-georgia-30114/merchant-lynx-services-still-waiting-for-a-phone-call-back-payment-of-over-charges-over-427377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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