Report: #1351738

Complaint Review: mhc kenworth

  • Submitted: Tue, January 24, 2017
  • Updated: Tue, January 24, 2017
  • Reported By: marty — Swifton Arkansas USA
  • mhc kenworth
    4324 access road
    jonesboro, Arkansas

mhc kenworth having several check engine lights come on, all going back to emmisson. took to mhc had emmissons cleaned replace dossier and def filter cleaned. week later had ck engine light up took back to mhc said now it was my heater line to def tank. replaced it by mhc and 865.00 later said it was fixed. drove less than 40 miles home and had 7 codes turn up. said bring it back and they cleared codes and regen brought back home. been setting in my yard since nov. not working at this time, went out side and started truck had code j1935data link appear, had ck engine light on said engine had derated, def light on tank flashing now and ck engine light on. turned off and call kenworth and reported it. was told i would be contacted monday or tuesday never heard from them.  jonesboro Arkansas

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*two more weeks went by went out and started truck 1 26 2017 ck eng light came on def tank light flashing let run went out. come back on ck eng light back on. went out. this is not the first had wiring harness replaced that goes to def filter replaced in ardmore ok at mhc kenworth said it was fixed. got 50 miles from there it coded 25 times before i got 300 more miles home. took to mhc in jonesboro ar replaced nox sensors than had to replace wiring harness on engine, got to chattanooga tn engine was missing on number one they ran over head and 875.00 later they said it was done and fixed. but they never could replacate problem. brought back to mhc in jonesboro keep it a week and said wiring harnes was bad and replaced it. and here we are now truck hasnt worked since oct 28 they had it 2 weeks and been in my yard ever since. what can a person do to get them to fix it right and keep it right. ck eng light on now with def tank ligth flashing and then goes back out ?*

started just a few weeks after purchase. ck eng light comes on went to mhc in jonesboro had it repaired. no charge just a week off. went to ardmore ok ck eng ligth comes on and truck derates. went to mhc there and was down 2 days said it was wiring harness on def filter replaced it and nox sensor. went 50 miles from there ck eng light came and went 25 times before i made it back to mhc in jonesboro ar. they kept it 1 week and said it was repaired. stayed off for a while came on again went back to mhc put computor on it and regen and cleared all codes. work good for a short while, started missing going into chattanooga tn went to mhc there and number one was missing and then cleared up. they said it need overhead ran so 875.00 later they couldnt replacate problem and said it was ok. made it home and back to mhc in jonesboro and they replaced wiring harness on eng and said all good. came back on for 2 months and took back to mhc in jonesboro they had it the 2nd week in nov till after thanksgiving i believe and said my def line was the problem this time, replaced and i didnt get 35 miles before it came on again. week back to jonesboro and had tripped 7 codes and they erased codes and regen and said it was ok. been in my drive way since then.that was nov 2016, it is jan 2017 went outside and started it j1935 data link code eng derate on ck eng ligth on def tank light flashing. i do not recommend buying a kenworth with paccar motor because they mhc cannot fix problems but sure can charge you for it.

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