MinuteDownload.com On Dec. 16,2017 I bought a soft wear from their site, it would not activate so I tried to contact them. Washington District of Columbia

I tried to chat on line, no reply, I tried to call, the number on the site says it is not set up to take incoming calls.

Tried to write them both on their site (No reply) and to the e-mail shown (came back, not a proper e-mail address}

So they have the money and I do not have a working product. 

When I did try to activate the product got there was a problem and to use the phone number to get it activated, So tried the phone number and receive message that it was an old key and I would need a new one.