MinuteDownload.com DownloadInstant.com they sell fake MS Office software and give a product key that's been used Internet

I wanted to buy MS Office 2016 and searched for a "discount" on google. DownloadInstant.com lured me in the a $59 price vs $149 from MicroSoft. I downloaded the software but I could not load it because there was no product key. I called the phone number on the website. It was "not set up to receive calls". The CHAT option did work. But i spent three hours talking to "Brad" trying various things that i realize now, were never designed to work because the software is fake and cannot be used.

I kept insisting that i needed the Product Key. I finally got one but the MS website said this Key has been used before and therefore, obviously, i can't use it. I finally realized this was a scam and demanded my money back. "Brad" said they required a 20% restocking fee. I said you sold me a product that you cannot make work so give me a full refund. Brad said NO. So i said, Fine, i will dispute the credit card charge and I have plenty of screen shots to put this scam on social media. Suddenly "Brad" became helpful and his alleged boss agreed to give me a full refund. We'll see what happens.

the bottom line is this scam makes money because people like me can be lured in for a price that is too good to be true. My bad. But probably a lot of people will give up rather than spending 3 hours trying to make it work, and they they might accept the 80% refund. But in reality, this is just a total scam. Next time I'll look on like for the Ripoff Report before I take the bait.