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Report: #1423640

Complaint Review: MinuteDownload.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Craig — Gilbert Arizona United States
  • Author Confirmed What's this?
  • Why?
  • MinuteDownload.com Nationwide United States

MinuteDownload.com downloadinstant.com The sold Microsoft Office software with an invalid code for registration

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After buying Microsoft Office on-line, I used MinuteDownload's download link to obtain and install the Microsoft Office products:  Word 2016, Excel, PowerPoint, and Notes.  When I went to activate the software, the ID that I received from MinuteDownload (or DownloadInstant.com) was NOT valid.  When I attempted to call the phone number on their website (1-844-350-5295), it wasn't set up to receive calls!  Initially, I had issues even downloading the products and had received an error code regarding a missing file.  When I attempted to use their on-line chat function, it was ~50 min. before someone finally answered me.  And then, they appeared to not read the text describing my download issue, eventually offering to send me another download link ... which they didn't.

I tried activating Office both on-line and by phone.  Neither approach worked.

I've concluded that this is a scam and intend to contact my credit card company as soon as the payment is processed...

 

This report was posted on Ripoff Report on 01/17/2018 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/minutedownloadcom/nationwide/minutedownloadcom-downloadinstantcom-the-sold-microsoft-office-software-with-an-invalid-1423640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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