Mopro Took the money and disappeared. Costa Mesa California

Here is the story of me getting duped out of $4775 for absolutely nothing in return..

We met Mopro at a trade show in the beginning of 2014. They did an excellent job SELLING us on their product and web services. We were excited. They offered a discount to be paid upfront however.. So we decided to do it. We paid them $4775 on 3/3/14. Fastest money I ever lost. We thought everything was going to be very easy.. after all, that was alot of what they sold us on was their expertise making everything simple for a business owner. We told them we liked our current website, but wanted them to make it mobile friendly.

They sent over the web design they put together and it was completely different. Featuring products we don't even install or sell. I wasn't worried however.. I revisited with them about what we were after.. They agreed to make the changes. That was about the last of it really.. We paid some phone tag.. I made a big push again at the start of 2015 to get something done to get us mobile friendly.. nothing.. I finally asked for our money back if we couldn't get anything done.

They reassured me it would get done.. then.. nothing. I started calling.. leaving messages. No one would call back. Then I decided enough was enough.. I asked for a full refund. I was told that would have to be a managers decision. They would call me. They never did. I called back.. never able to speak to anyone able to make any decisions on the account. I finally got very firm with them and was offered $500 back. I asked them to please let me know how they came up with this amount.

They said they would email me about it. I never received anything. I said I was not OK with getting $500 back out of nearly $5000 when I had received nothing from them of any value and they had refused to get going on it. They then offered me $1000 and wanted me to sign off that I was happy and wouldn't say anything online or negative about them. I refused so they have refunded nothing. They used the sorry we have had alot of turnover etc... but refused to refund our money. They are putting alot of fake reviews online to offset the bad ones.. but boy are there lots of bad ones!