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Report: #1441572

Complaint Review: Mvelopes - Deep In Hell UT

  • Submitted:
  • Updated:
  • Reported By: Grant — Durango United States
  • Author Not Confirmed What's this?
  • Why?

Mvelopes Finicity Billed for Annual Plan with No Notification - No Refund or Communcation Deep In Hell UT Utah

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These folks are nasty. Don't give them a card unless you want to cancel it before they re-bill.

They didn't notify me of pending billing.

I contacted them immediately - takes 10 minutes to get to 'verified' on chat. They can't help - but they've filed something with the finance team.

8 days later I get an email from a noreply address stating that my account is canceled and all charges were earned.

The phone number listed in the transaction doesn't work.

Chat people say they'll 'check on it.'

I've disputed the charge with the bank, but this is horrific customer service behavior, especially from a company posing as 'helping' with your money. Seems it's more like 'helping themselves' with your money.


This report was posted on Ripoff Report on 05/04/2018 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mvelopes/deep-in-hell-ut/mvelopes-finicity-billed-for-annual-plan-with-no-notification-no-refund-or-communcation-1441572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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