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Report: #1482754

Complaint Review: Namecheap - Phoenix AZ

  • Submitted:
  • Updated:
  • Reported By: St. Joe Street — Michigan United States
  • Author Confirmed What's this?
  • Why?
  • Namecheap 4600 East Washington Street Phoenix, AZ United States

Namecheap Added a $10 PremiumDNS product to my cart without my consent Phoenix AZ

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I was renewing a domain quickly and they added PremiumDNS (which I didn't want) in the cart and I did not catch it in time so it got in the order (an almost $10 charge).  I dug a little deeper and found out PremiumDNS is non refundable. 

I have been a customer of Namecheap since 2009 and have about 25 domains with them.  In the beginning they didn't do these cart tricks (like other registrars do) but now have sunk to those other registrars' level.  It's a shame because they were a registrar I trusted for nearly a decade.

This report was posted on Ripoff Report on 07/31/2019 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/report/namecheap/phoenix-az-added-premiumdns-1482754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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