Report: #1471030

Complaint Review: Nano Hearing Aids -

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Ripoff Report is Xcentric Ventures

Submitted: Tue, January 08, 2019
Updated: Tue, January 08, 2019
Reported By: William — St.Helena Island United States

Author Confirmed

Why?

Nano Hearing Aids United States

Phone: 877 654 9071
Web: www.nanohearingaids.com
Category: refundable deposit not returned

Nano Hearing Aids Failed to honor the return policy-never got my money back

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I purchased hearing aids from Nano on 11/27 for a discounted rate of $627.30. I ordered digital and the ones they sent me were not digital. After 2 days one of the aids stopped working and I tried everything in the manual to get them to work.

I then called Nano every day for the next 5 days and waited on the phone for at least 1 hour each day without reaching anyone. I even called after hours so I could leave a voice message.

I returned the aids with a letter explaining that I didn't want to do business with a company that has no customer service. I still have not heard from Nano. I am about to contact the Fraud Division of Chase Bank where I charged the aids.

This report was posted on Ripoff Report on 01/08/2019 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nano-hearing-aids/nano-hearing-aids-failed-to-honor-the-return-policy-never-got-my-money-back-1471030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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