Nano Hearing Aids Jake@nanohearingaids.com -supervisor said they would honor warranty after product return and did not. Jake agreed to this Coeur Dalene Idaho

I ordered Nano hearing aids which arrived in June I returned them 7/29 and Jake said they would honot the 100 day warrantyI spoke with Egbe who said they would replace them once received.

They got them back 8/01 and said replacements would go right out I called 8/09 and Jennie said for some reason they were not sent and to call back 8/16 as she would order reship

lost again in their warehouse I called 8/22 lost again told to call 8/30 to check I got them 8/27

I called 9/11 as I received another pair, that I did not order in the mail. I wanted to let them know that and also to request an RMA no to return replacement pair as they were not working I was told that I would get a refund once returned I called today 9/19 and am now told byLauren, that Nano is cracking down and will not issue a refund because 100 days is up. This was due to them not me