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Report: #1485197

Complaint Review: Nano Hearing Aids - Coeur Dalene Idaho

  • Submitted:
  • Updated:
  • Reported By: Adriana — West Palm Beach Fla United States
  • Author Confirmed What's this?
  • Why?
  • Nano Hearing Aids 38996 N Scheiber Way Coeur Dalene, Idaho United States

Nano Hearing Aids Jake@nanohearingaids.com -supervisor said they would honor warranty after product return and did not. Jake agreed to this Coeur Dalene Idaho

*UPDATE Employee: Nano Hearing Aids

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I ordered Nano hearing aids which arrived in June I returned them 7/29 and Jake said they would honot the 100 day warrantyI spoke with Egbe who said they would replace them once received.

They got them back 8/01 and said replacements would go right out I called 8/09 and Jennie said for some reason they were not sent and to call back 8/16 as she would order reship

lost again in their warehouse I called 8/22 lost again told to call 8/30 to check I got them 8/27

I called 9/11 as I received another pair, that I did not order in the mail. I wanted to let them know that and also to request an RMA no to return replacement pair as they were not working I was told that I would get a refund once returned I called today 9/19 and am now told byLauren, that Nano is cracking down and will not issue a refund because 100 days is up. This was due to them not me

This report was posted on Ripoff Report on 09/18/2019 09:46 AM and is a permanent record located here: https://www.ripoffreport.com/report/nano-hearing-aids/coeur-dalene-idaho-jakedotcom-1485197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Nano Hearing Aids

AUTHOR: Briana - (United States)

POSTED: Friday, March 06, 2020

Hello,

We would be more than glad to assist you with any questions or concerns pertaining to your order. Our support team is well equipped with all the necessary tools and instructions to answer any questions thoroughly. If you are still in need of assistance, please contact us at 1-877-654-9071, or send us an email at: briana@nanohearingaids.com and we will be more than glad to review your account and help you answer any questions.

Thank you,

Nano Hearing Aids

Support Team

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