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Report: #612977

Complaint Review: NATIONAL IMAGING SYSTEMS INC - Van nuys California

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  • Reported By: Sam — Savannah Georgia United States of America
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  • NATIONAL IMAGING SYSTEMS INC 14504 Friar Street Van nuys, California United States of America

NATIONAL IMAGING SYSTEMS INC Threatening sending my account to collections Van nuys, California

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I just got off the phone after a heated discussion with National Imaging Systems.  My APA dept sent me a past due bill from them indicating that I had not paid for a toner cartridge.  I was telephoned by a salesman from this company offering a trial cartridge at no charge.  I received an invoice a few months back and had called and told them it was sent to me at no charge.  I was told to disregard the invoice.  I have spoken to a couple of people from the company asking how I liked the product and at no time had anyone mentioned a cost or an invoice needing to be paid.  Now they are offering to give me 50% off.  No way.  Because I authorized the shipping of the product.  Yes I authorized a shipment of a no charge toner cartridge.  The packing slip has net 30 days on it.  So what.  30 days net of nothing is still nothing.  Supposedly when the "trial period" was up, I should have expected an invoice.  I was never informed of a tril period or a cost being involved.  We want you to try our product and compare to your product.  Nothing like a good telephone fight to get your blood racing on a Friday. I am reporting to BBB immediately and am NOT paying the invoice. 

This report was posted on Ripoff Report on 06/11/2010 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-imaging-systems-inc/van-nuys-california-91411/national-imaging-systems-inc-threatening-sending-my-account-to-collections-van-nuys-cali-612977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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