X  |  CLOSE
Report: #717469

Complaint Review: National Pen Company - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Robin — Oregon City Oregon USA
  • Author Not Confirmed What's this?
  • Why?
  • National Pen Company 12121 Scripps Summit Drive San Diego, California United States of America

National Pen Company Sent me pens I did not order, then invoiced me for payment and late payment San Diego, California

*UPDATE Employee: Invoice?

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Click here now..

I received a box of pens that I did not order. With the pens it states invoice enclosed. There was no invoice enclosed. Then I got a call from this company giving me a late charge for not paying for an invoice I never received. The pens were not even labeled right, so I know I would not have ordered them.

I paid the invoice, but needless to say I would never order from them again, and want to warn all consumers out there.

This report was posted on Ripoff Report on 04/14/2011 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/national-pen-company/san-diego-california-92131/national-pen-company-sent-me-pens-i-did-not-order-then-invoiced-me-for-payment-and-late-717469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Invoice?

AUTHOR: Dave Thompson - (United States of America)

POSTED: Friday, April 15, 2011

Hello Robin,

My name is Dave Thompson and I am the CEO of National Pen.  Our normal practice is to include an invoice in the box with the product.  We apologize if that was not the case with your shipment. 

We have looked through our data bases for a customer by your name in Oregon City and, in zip code 97045 - we cannot find your account under these parameters.  Could you please let us know your contact information and we will work to resolve this issue

Thank you
Dave

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now