Net Spend Net Spend PrePaid Debit Card They never gave me my $20.0 referral fee!!!

I was refered by a friend to sign up for Net Spend which I did. Net Spend advised once I became a member I'd get a $20 referral fee and so would the person who refered me. It appears that an internal error was made and my referral code was being shown as used however, I never got the $20. Each of the ten times I called I was advised they see I never got the referral fee yet they asked me the same questions over and over again. "Did you provide your referral code? I did everything I could to keep from yelling! I called  again to complain after not seeing the fee had been credited and this guy took my referral code for the third time and said the money would appear on my card in two business days, well that was about a week and a half ago. I called again and once again they asked me again if I had provided my referral code?? YES! Idiots! If I had not provided a referral code I would not be calling them asking where is the referral fee. 

I was also advised the friend who refered me had not gotten her money either. I asked to speak to a supervisor and got some lady name Elizebeth C, she said she'd escalated my case to be investigated. She advised I'd hear back within 2 business days. This was on 11/20. Today is 11/24 and I never heard back so I called again. The lady asked me again if I'd provided a referral code bad like everyone else she made me give it to her again. She then said there's nothing she can do but escalate my complaint! By now I'm pissed and asked to speak to a manager again. Some guy name Ariel Gets on the phone saying he too would have to send my complaint to be investigated. It's like Net Spend is doing everything they can to beat me out of the $20 they said they would give me to become a member. I have a bank account I don't need them but wanted to give this a try and really liked having access to my pay check a little earlier than most people. You don't take a customer around in circles you just fix the issues On the spot! They have yet to do anything for me!

The service has been horrible and still no resolution. This manager even told me he doesn't see where Elizabeth C had even escalated my complaint which means she lied! They all lie and just keep on lying! Don't waste your time with these people and if you do, don't expect a referral fee! They clearly are running a fraud system where they are lying to get you to sign up bad then not even keep their word' I'm canceling my card AVS going with a Rush card! I don't think Russel Simmons would have such poor useless customer service reps representing anything with his good name on it!! NET SPEND YOU HAVE LOST ME AS A CUSTOMER AND ALL THE FRIENDS I PLANNED TO REFER, I'm not referring them to you at all!