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Report: #1328531

Complaint Review: Netgear - Internet

  • Submitted:
  • Updated:
  • Reported By: Phoenix — Phoenix Arizona USA
  • Author Not Confirmed What's this?
  • Why?
  • Netgear Internet USA

Netgear Netgear Night Hawk VDSL Modem / Router D7000 Wifi Connection Issue Internet

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I just bought the Netgear Night Howk-D7000 a few months ago to replace the Centurylink modem.  After a few weeks, I noticed that my phone took longer time to connect to the router via WiFi.  Recently, I loss Wifi connection so I recycle power the router (by unplug the AC-DC adapter and re-plug the AC-DC adapter).  Then, WiFi worked again.  My Centurylink modem never loss Wifi connection for 10 years.  This is very big concern for me or any one that had the house configure with many wireless cameras or other wireless control devices.  If you are away from home and the router acting up by loss Wifi connection, then you can not control or connect to your wireless devices.  Unless you have to go home and recycle power the modem/router.

This report is to tell other not to buy Netgear Night Hawk D7000 modem / router until the CEO of Netgear announced the fix of wifi intermittent or loss connection. For me, I have to put the Century modem back to my home network, just wasted $289.

Thanks and hope this helps other.

This report was posted on Ripoff Report on 09/16/2016 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/netgear/internet/netgear-netgear-night-hawk-vdsl-modem-router-d7000-wifi-connection-issue-internet-1328531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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