Complaint Review: Netspan Group Educational Testing Services - Tucker Georgia
- Netspan Group Educational Testing Services 4600 N. Royal Atlanta Drive, Suite 103 Tucker, Georgia United States of America
- Phone: 8009141197
- Web: www.netspangroup.com
- Category: Employment Services
Netspan Group Educational Testing Services Will Not Honor Their Refund Policy And Practice Deceptive Advertising. AVOID THIS SCAM!!! Tucker, Georgia
*Author of original report: Netspan Group's Deceptive Practices & Policies
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The following is the stated refund policy I received with my materials which were ordered from this company on May 29, 2008:
This report was posted on Ripoff Report on 10/15/2009 08:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/netspan-group-educational-testing-services/tucker-georgia-30084/netspan-group-educational-testing-services-will-not-honor-their-refund-policy-and-practic-510032. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Netspan Group's Deceptive Practices & Policies
AUTHOR: Terry - (USA)
SUBMITTED: Thursday, November 19, 2009
I tried for a full year to get scheduled to take the Postal Service exam. I was told that I had to wait the full year before applying for a refund, but then when I called after the year was up I was told that the policy expired after 12 months! Read the policy above and ask yourself "Is this how a good company treats it's customers?" Wouldn't a company that stands behind its' products offer a more 'consumer friendly' refund policy, like 14 days or so to look over the materials and decide if they are worth it? But this company has a policy that is designed to prevent people from getting their money back. They have already proved to me that they have no intention of honoring their stated policies even if you do everything they say
Why don't they want to stand behind their products? Because they know that once you find out what they are about you will be sending their over priced materials back and they wouldn't be able to stay in business (aka ripping people off). They lure you by getting you to believe that their are opportunities available and their materials will prepare you to succeed. Well, in case you haven't been noticing, there are no opportunities and their materials are little more that self help books, and poor ones at that. They know that if they allowed you to view these materials and send them back if you were not satisfied, they would be swamped with returns and would be hard pressed to make a single sale.
Fortunately, I have a stable job and the loss of $100 is not that big of a deal. If this is the worst scam I'm ever a victim of, then this lesson will have been worth it because there are many out there. I just feel bad because this kind of thing really preys on those who are the most vulnerable (looking for work) and can least afford to lose this kind of money. I am glad that I was able to reach one person before they made this mistake, hopefully there will be more If the Postal Service was hiring, there are other resources out there to help you prepare for the exam. Talk to your local Postal employees and they will tell you about these people and others out there who are taking advantage of people with this scheme. If anything good can come out of this bad economy, it may be that companies like this will end up where they belong OUT OF BUSINESS!
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