NeuLift Skin Scam - Free order advertised on another website really means Trial and $$$ automatically charged Fountain Valley California

I received a thank you for having purchased another product from a different company and as a thank you, was offered a free order of NeuLift Skin Cream.  Wanting to do something nice for my wife, I agreed to a free sample.  The free sample from NeuLift came, she tried it, it didn't work, and I didn't think anything more of it.  A second package arrived and a charge of $95 appeared on our credit card bill.  When I called to find out how to return it and get a refund, the company stated they did not accept return nor did they give out refunds.  After asking for supervisor after supervisor, all they would give me was a discount on future shipments.  Finally, after arguing with "Shelby", asking for her supervisor, she stated that she was the last supervisor.  I asked for her bos and she gave me an email address to customer service.  Finally got her to give me 50% refund and to cancel my account, but there must be lots of people getting this kind of rip off and bait and switch treatment.