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Report: #1370119

Complaint Review: Neulift Skin - Internet

  • Submitted:
  • Updated:
  • Reported By: Upset customer — Houston Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Neulift Skin Internet USA

Neulift Skin Monthly charges uncleAr in the initial trial offer.  Internet

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Monthly charges occurred monthly through a third party, which I tried to contact but they did not have my information in their system. Finally after searching for an email confirmation from my trial order I figured out who I needed to call. The representative was very rude and unwilling to provide quality customer service. I was even told that since I'm an adult I should have known who to call since they claimed they emailed me monthly to confirm product shipments. I never received those emails and faulted me and my email address for being responsible for not receiving their emails. She misconstrued my words more than once and said that since our call was recorded I was not responsible for the $200 monthly charges. This was after I shared that my mother died just prior to ordering the $5 trial product. If they had sent me emails monthly as claimed I would have called to cancel but I had not information to do so.

This report was posted on Ripoff Report on 04/28/2017 12:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neulift-skin/internet/neulift-skin-monthly-charges-unclear-in-the-initial-trial-offer-nbspinternet-1370119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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