Complaint Review: newegg
newegg ripoff they care about profit not customer issue Edison New Jersey
*Author of original report: Another scam,joke respond.
*REBUTTAL Owner of company: Restocking Fee
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I purchase a dash cam online from newegg after long research it supposed to be the best and the most expensive on the market i drive for uber so I needed the camera for work before i mount the camera I was testing it to get the most benefit of it to serve my purpose after a few minute I felt the camera was getting very hot I disconnect the camera to make sure everything is connected ok was no problem connect camera again few minute later started to get hot again I left it connected longer to see what going on the camera was getting hotter and hotter disconnect the camera and contacted the seller the told that they going to contact the manufactory and they will get back to me and their respond was that is a normal for it to get hot.
Well I’m not going to spend $400.00 on something that is going to put people in danger and risk my car going on fire especially if I’m going to use the parking mode I requested a refund. They refund me around $277 and the difference is for restocking fee when I complain about it they say because was nothing wrong with the camera they tested and the box was never open. Go figure i order something sand it back they see the box not open they open it and they charge you restocking fee.
This report was posted on Ripoff Report on 09/14/2017 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/newegg/edison-new-jersey-08837/newegg-ripoff-they-care-about-profit-not-customer-issue-edison-new-jersey-1400037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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